MixTalk ("the Service") is a cross-language chat, language-learning and language-partner social app for users worldwide. By registering and using the Service you confirm that you have read and agree to these Terms and to the Privacy Policy.
You must be at least 18 years old to register for and use the app. You must register using truthful, lawful information and must not impersonate anyone else. You are responsible for activity under your account. Illegal content, harassment, spam and deceptive traffic-driving are prohibited.
You are responsible for what you send in private chat. One-to-one messages are screened by automated content rules before they are delivered: a message that matches our prohibited-content rules is rejected, is not stored, and never reaches the other person. Screening does not alter your message and is never used for advertising or profiling. You can also block a contact at any time, or report a person or an individual message.
Group messages are screened by the same prohibited-content rules as private chat, and a matching message is rejected. In groups with 6 or more members the system additionally shows a warning for weaker adult-content signals. These checks run on our own servers using keyword rules. Users must respect public decency.
The Service offers voice rooms, voice calls and video calls. Real-time audio and video streams are transmitted for the call only and are not recorded or stored by us. Text messages you send inside a voice room are stored on our servers so the room history can be shown. Room owners and moderators can remove a speaker from the stage or remove a member from the room.
Translation, translate-on-send, voice transcription and translation, face-to-face translation, Assistant chat and Search, the dictionary (meanings, examples and Ask AI), tap-to-speak cloud fallback, grammar correction and writing assistance are provided by external large-model or speech-synthesis services. When you use these features, the text or voice recording being processed is sent to a third-party provider; before anything is sent for the first time, the app shows a notice and asks for your consent. The providers, what is sent, and when it is sent are described in sections 8 to 11 of the Privacy Policy. If you do not want your content sent, do not use those features.
The profile map, the "nearby" feature and distance labels rely on device location. Granting location permission is entirely your choice; declining it does not affect chat, matching or other core features. Profile map images are produced by a third-party map service, and turning coordinates into a city name is done by a third-party geocoding service. See sections 4 to 7 of the Privacy Policy.
In one-to-one chat and group chat, the Service notifies the other side when it detects that you took a screenshot or started a screen recording. Opening someone's profile leaves a visitor record that the profile owner can see. By using the Service you understand that both mechanisms apply to you as well.
When you register or add a phone number, we confirm by SMS code that you use that number. Once confirmed, your profile shows a "phone verified" mark and is shown slightly earlier in recommendations. The mark only means the phone number passed SMS verification; it does not mean we have verified your identity. The Service does not offer identity or document verification.
You can report violations from user profiles, one-to-one chats, individual messages, moments, comments, companions, groups and voice rooms. We maintain zero tolerance for objectionable content and abusive users: we act on every report within 24 hours by removing the offending content and restricting or ejecting the user who posted it. Content involving the sexual exploitation of minors is handled under our Child Safety Standards and reported to the competent authority.
You keep your rights in the content you post. So that we can deliver it to the recipient, display it on your device and the recipient's device, and run the features you actively choose (such as translation), you grant us a licence to store, transmit, display and technically process that content within the Service. The licence ends when the content is deleted or the account is closed.
We may update features or suspend the Service. You can delete your account and request deletion of your personal data at any time from Settings; for an account that is banned or frozen and cannot sign in, contact support to delete it (the support email is in section 23 of the Privacy Policy).
Language-partner matching and chatting are initiated by users themselves; please take normal safety precautions before meeting anyone offline. Disputes arising from user-posted content are the responsibility of the person who posted it. The availability and conduct of third-party services (maps, large models, SMS, push) are outside our control. After view-once or delete-for-everyone, the item is no longer shown in either chat; whether the server destroys the original depends on whether the conversation involves a user in China, as explained in section 18 of the Privacy Policy.
These Terms are governed by the laws of the People's Republic of China (excluding conflict-of-law rules). Disputes should first be settled amicably; failing that, they shall be submitted to the competent people's court at the operator's location.
MixTalk can turn a photo you choose into an animated companion in a 3D collectible-figure style (APNG/GIF), show it on your profile, and let you send it in chat. Creating a companion, redrawing it, wearing a new outfit for the first time, drawing a family portrait and making a walk each use 1 point, which is returned if the drawing fails. An active VIP receives 3 points a month (renewed on the 1st; unused monthly points do not carry over; during a yearly plan's free trial it is 1 point a month, topped up to 3 for that month once the subscription becomes paid). Points can also be bought in the app as points packs: bought points do not expire, cannot be exchanged for cash or transferred to another person, and unused bought points are removed if the store refunds the purchase. Accepting a companion a friend gives you, showing it and switching between looks already drawn do not require VIP; saving a companion GIF to the album requires an active VIP. VIP is an auto-renewing subscription available only through in-app purchase in the app store you downloaded MixTalk from; the price, period and any free trial are those shown by the store at the time of purchase, and payment is collected by the store. The subscription renews automatically at the end of each period unless you turn off auto-renew in your store account's subscription settings at least 24 hours before the period ends; you can cancel there at any time. We do not give away VIP and do not sell it outside the app. This digital good is not sold outside the app, and users cannot sell companions to each other. Only use a photo of yourself, or a photo of someone who has agreed to it being used this way; do not use photos of children. The chosen photo is sent to Volcengine Ark Seedream to generate the image; see the Privacy Policy.